IBM SPECIAL NEEDS INFORMATION REFERRAL CENTER RESOURCE GUIDE FOR PERSONS WITH HEARING IMPAIRMENTS P.O. Box 2150 Atlanta, GA 30301-2150 Continental USA - Telephone: (800) 426-2133 (Voice) ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙Telephone: (800) 284-9482 (TDD) IMPORTANT NOTICE This report helps to identify products which may assist persons with disabilities in accessing IBM Personal Computers and the IBM Personal System/2 family of products. The report includes only a portion of the products, vendors and support groups which are available. IBM does not recommend or endorse products or assist customers in the selection, review or acquisition of non-IBM products, including those listed in this publication. IBM takes no responsibility with regard to the selection, performance or use of the products listed here. All understandings, agreements or warranties must take place directly between the program/product suppliers and prospective users. IBM makes no warranties with respect to the contents hereof, the products listed herein or the completeness or accuracy of this publication. IBM specifically disclaims all warranties, expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. (C) Copyright 1990 by IBM Corp. This material may be copied. Please credit the IBM Special Needs Information Referral Center. November 26, 1991 IBM Special Needs Information Referral Center The IBM Special Needs Information Referral Center serves to help health care leaders, agency directors, policy makers, employers, educators, public officials and individuals learn how technology can improve the quality of life for persons with disabilities in the school, home and workplace. The Center responds to requests for information on how computers can help people with impairments affecting vision, hearing, speech, learning and mobility. While the Center is not able to diagnose a condition or prescribe an assistive device or software, the Center does provide information on what is available and where one may go for more details. The Center's toll-free 800 number is available 24 hours a day to provide general information and to accept requests for specific materials. P.O. Box 2150 Atlanta, GA 30301-2150 (800) 426-2133 (USA Voice) (800) 284-9482 (USA TDD) TABLE OF CONTENTS _________________ HOW TO USE THIS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . 1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 TECHNOLOGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Adaptive Aids/Products . . . . . . . . . . . . . . . . . . . . . . 5 IBM PhoneCommunicator . . . . . . . . . . . . . . . . . . . . . . 12 IBM Personal System/2 SpeechViewer . . . . . . . . . . . . . . . 15 SUPPORT GROUPS . . . . . . . . . . . . . . . . . . . . . . . . . . 18 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 HOW TO USE THIS GUIDE _____________________ This guide presents information about some of the technology and services that are available to help persons with disabilities. Some of the information deals with devices that may be attached to IBM computers to allow a disabled individual to lead a more independent and productive life. This guide is organized in four sections: INTRODUCTION This section provides a general overview of the disability, including a discussion of how computer technology can improve the employability and quality of life of persons with disabilities. TECHNOLOGY This section lists products which may be used with IBM Personal Computers and the IBM Personal System/2 family of products to adapt the technology for persons with disabilities. SUPPORT GROUPS National agencies, associations and support groups available to persons with disabilities are listed in another guide, "Technology for Persons with Disabilities - an Introduction." Local, state and regional groups are listed in another guide, "Support Organizations." Both of these guides may be ordered from the Center. INDEX The index contains two lists: products and vendors. PLEASE CONTACT THE VENDOR DIRECTLY for more product information. 1 How to Use This Guide 2 How to Use This Guide INTRODUCTION ____________ Hearing impairment is known as the "hidden" disability. Outward appearances rarely suggest that an individual cannot hear. There are 28 million Americans, from slightly hard of hearing to profoundly deaf, living with this disability. The degree of hearing loss and the age at which the loss occurred may affect the individual's academic path and choice of career. Deafness itself does not affect a person's intellectual capacity or ability to learn. Yet, deaf children usually require some special schooling to gain an adequate education. TYPES OF HEARING LOSS There are four types of HEARING LOSS that present different problems and different remedial possibilities. CONDUCTIVE hearing losses are caused by outer or middle ear diseases or obstructions that affect the sound pathways to the inner ear. Hearing aids can usually help a person with a conductive hearing loss. SENSORINEURAL hearing losses result from damage to the delicate sensory hair cells of the inner ear or to the inner ear nerve. This type of hearing loss ranges from mild to profound and affects certain frequencies more than other types of hearing loss. Thus, amplification may not be successful as a compensation. MIXED hearing losses are caused by problems both in the outer or middle ear and the inner ear. CENTRAL hearing loss results from damage or impairment to the nerves of the central nervous system, either in pathways to the brain or in the brain itself. HOW COMPUTERS HELP PERSONS WITH HEARING IMPAIRMENTS Many situations in the home that place a dependency on hearing may be accommodated through signaling devices that substitute for sound, for example, a flashing light or a vibration. In the job environment, hearing impairment requires special considerations in communication with people. However, interaction with a device such as a personal computer presents no difficulty. In the United States, deaf persons work in most occupational fields and use a variety of means to communicate - speaking, speechreading, writing, hand signing or fingerspelling. Because operating a computer does not require verbal communication, a person with a hearing impairment may fulfill requirements for many jobs that use computers. Computers provide two-way communication, in home or job environments, between hearing-impaired individuals and anyone with a Touch-Tone telephone; they also provide opportunities through telecommunications - for example, electronic bulletin boards, local area networks and mainframe communications systems. 3 Introduction In the field of education, computers serve as teaching tools to increase skills or to replace verbal classroom teaching of subjects such as reading, writing and mathematics. 4 Introduction TECHNOLOGY __________ Adaptive Aids/Products This category includes hearing-related products that are of interest to the hearing impaired and deaf community. It contains information about available software products that teach sign language, products that allow communication over telephone lines, educational software for enhancing academic skills and other products that utilize an IBM PC or Personal System/2. PRODUCT: "LIVING WITH A HEARING PROBLEM" VENDOR: fmRoberts Enterprises P.O. Box 608 Dana Point, CA 92629-0608 (714) 493-1977 ˙ PRODUCT DESCRIPTION: "Living with A Hearing Problem" is a book about coping strategies and devices for people with hearing impairments; one chapter deals with TDDs and personal computers. ________________________________________________________________________ PRODUCT: ABLE-2 PRODUCT FAMILY VENDOR: Automated Business Systems & Services Inc. 6715 Kenilworth Ave. Riverdale, MD 20737-9960 (301) 454-8200 ˙ PRODUCT DESCRIPTION: The ABLE-2 Product Family supports computer users with special needs in a systematic program in four parts: needs assessment, workstation family, focused training, life cycle support. Needs assessment focuses on vision-impaired/blind, hearing-impaired/deaf and neuromuscular impairment or para/quadriplegic. Computer users with visual impairments are provided with optical character readers, voice synthesizers, screen readers, tactile output displays and Braille devices. The workstation family may be configured with voice input, mouse, foot pedal, joystick and headpointer. ________________________________________________________________________ 5 Adaptive Aids/Products PRODUCT: BRAILLE TELECAPTION SYSTEM VENDOR: Science Applications International Corporation 135 Old Solomons Island Rd. Annapolis, MD 21401 (301) 266-0993 ˙ (202) 261-8424 PRODUCT DESCRIPTION: The Braille TeleCaption System, used with a Telebrailler or other Braille telephone device, provides news, weather, sports and educational television programming to deaf-blind individuals nationwide on ABC, CBS and NBC. The system translates data into Grade 1 Braille. Deaf-blind persons who have a Telebrailler or other braille telephone device may use them to read the Braille characters. The Telebrailler receives the information like a telephone call and prints it out on its 20-character Braille display. ________________________________________________________________________ PRODUCT: CANON COMMUNICATOR M VENDOR: Canon U.S.A. Inc. One Canon Plaza Lake Success, NY 11042-9979 (516) 488-6700 ˙ PRODUCT DESCRIPTION: The Canon Communicator M is a portable communication aid that offers 190 keyboard functions and printed tape output. The A, B, C, D and E keys store words or phrases (up to 19 characters). Stored messages or phrases may be changed at any time. The Communicator may be used as an alternate input to a computer with a serial interface. Output from the Communicator is to a thermal dot printer. Input is made via direct selection. Keyguards, wheelchair mounting, raincover, arm belts and other accessories are available. ________________________________________________________________________ PRODUCT: COMMUNICATION PRODUCTS FOR HEARING IMPAIRED PERSONS VENDOR: AT & T National Special Needs Center 2001 US Rt. 46 - Suite 310 Parsippany, NJ 07054 (800) 233-1222 ˙ TDD 800-8333232 PRODUCT DESCRIPTION: Various communication products for the hearing-impaired, particularly those that relate to the use of telephone service. AT&T offers a line of Telecommunication Devices for the Deaf (TDD). ________________________________________________________________________ PRODUCT: COMPUTER ASSISTED RELAY SYSTEM (CARS) VENDOR: Phone-TTY Inc. 202 Lexington Ave. Hackensack, NJ 07601 (201) 489-7889 ˙ TDD201 489-7890 PRODUCT DESCRIPTION: CARS consists of hardware and software used to relay calls between hearing and non-hearing or non-speaking callers. It consists of a switch box, circuit switches and headset. ________________________________________________________________________ 6 Adaptive Aids/Products PRODUCT: CUED SPEECH VENDOR: Gallaudet University Audiology & Speech/Language Dept. 800 Florida Ave. NE Washington, DC 20002 (800) 672-6720 ˙ PRODUCT DESCRIPTION: Cued Speech is a phonemically-based hand supplement to speechreading comprised of eight handshapes representing consonant sounds and four hand positions about the face to represent vowel sounds. Combinations of these hand configurations show word pronunciation in connected speech. Cued Speech is a tool for assistance in learning spoken language for hearing impaired persons. ________________________________________________________________________ PRODUCT: END-O-LINE-LITE VENDOR: Typewriting Institute for the Handicapped 3102 W. Augusta Ave. Phoenix, AZ 85051 (602) 939-5344 ˙ PRODUCT DESCRIPTION: This product for the hearing-impaired typist using a typewriter who finds it difficult to hear the end-of-line bell. As the end of the line approaches, a light comes on at the same time as the typewriter bell and stays activated for 6 seconds. End-O-Line-Lite automatically adjusts to the right-hand margin setting. ________________________________________________________________________ PRODUCT: IBM PERSONAL SYSTEM/2 SPEECHVIEWER VENDOR: IBM Corporation IBM Telemarketing Operations 3035 Center Green - Plaza 2 Boulder, CO 80301 (800) 426-3388 ˙ PRODUCT DESCRIPTION: The IBM SpeechViewer is a professional clinical tool that addresses a key element in speech therapy: the feedback process. Bold, animated displays and audio playback refine and simplify the process by focusing on the speech signal and by making feedback information clear and meaningful. ________________________________________________________________________ 7 Adaptive Aids/Products PRODUCT: IBM PHONECOMMUNICATOR VENDOR: IBM Corporation IBM Telemarketing Operations 3035 Center Green - Plaza 2 Boulder, CO 80301 (800) 426-3388 ˙ PRODUCT DESCRIPTION: The IBM PhoneCommunicator brings a wide range of telephone communication options to persons who are hearing and/or speech impaired through the power of the IBM PC family. Designed for home and business use, PhoneCommunicator provides telephone communications with hearing persons using most Touch Tone telephones, communicates with both Baudot and ASCII Telecommunications Devices for the Deaf (TDDs), prints and saves phone conversations, has an auto answer mode, runs other programs while PhoneCommunicator is active, generates and saves messages for recall and use with touch tone and TDD conversations and can be used with emulators and local area networks. ________________________________________________________________________ PRODUCT: LIFESTYLE PERSONAL COMMUNICATOR VENDOR: Cascade Medical 10180 Viking Drive Eden Prairie, MN 55344 (612) 941-7345 ˙ PRODUCT DESCRIPTION: The Lifestyle Personal Communicator, a two-way communication device for people with speech impairments, incorporates a voice synthesizer, connects to telephones to communicate with computers, TDDs/TTYs and has a changeable 253 message memory. Pocket size and weighing 18 ounces, the voice synthesizer speaks to listening people over the phone or in person, has a 1700 word vocabulary, can pre-record messages and has the capability for voice synthesis when words are spelled out. It records messages from computers, TDDs and TTYs; indicates busy signal, ringing or response; and dials phone numbers from memory. It signals incoming calls by alarm, vibrator or flashing light. The word processing function allows many words and phrases to be typed with one keystroke and saves messages in memory for transmission later. The device has clock, calendar and calculator functions. It has a 40 character liquid crystal display with .33 inch character height. ________________________________________________________________________ PRODUCT: PC-FINGERS VENDOR: Midwest Health Programs Inc. P.O. Box 3023 Urbana, IL 61801 (217) 367-5293 ˙ PRODUCT DESCRIPTION: PC-Fingers is a program for teaching and drilling American Sign Language (ASL) fingerspelling. Each American Manual Alphabet character appears on the screen as a line graphic of a hand posed for that letter. Various levels of instructional difficulty are available with the program and the advanced level (which displays whole words and phrases) can be run at speeds from 1.3 to 11.8 signs per second. An IBM color graphics adapter card and a color monitor are required to use PC-Fingers. ________________________________________________________________________ 8 Adaptive Aids/Products PRODUCT: PC/TDDA - CM-4 INTELLIGENT MODEM VENDOR: Phone-TTY Inc. 202 Lexington Ave. Hackensack, NJ 07601 (201) 489-7889 ˙ TDD201 489-7890 PRODUCT DESCRIPTION: This software allows the IBM PC to operate selectively as a Telephone Device for the Deaf (TDD) for the user's access to TDDs, TTYs, Deafnet, Telenet, CompuServe, MCI and other networks, allows for message composition online, information storage and may be used with a printer, ASCII and Baudot, modem and TDD emulator software. TDDA software permits multitasking - other application software may run while PC/TDDA is active. ________________________________________________________________________ PRODUCT: PORTA PRINTER PLUS VENDOR: Krown Research Inc. 10371 W. Jefferson Blvd. Culver City, CA 90232 (800) 833-4968 ˙ (213) 839-0181 PRODUCT DESCRIPTION: This is a TDD with a 20 column LED display and a 20 column built-in printer. It runs on a rechargeable battery and uses Baudot code. Added memory, electronic voice message and other options are available. ________________________________________________________________________ PRODUCT: PRODUCTS TO ASSIST HEARING IMPAIRED PERSONS VENDOR: Potomac Technology Inc. 1010 Rockville Pike Rockville, MD 20852 (301) 762-4005 ˙ TDD301 762-0851 PRODUCT DESCRIPTION: Potomac produces a full line of Telecommunication Devices for the Deaf (TDDs) and accessories. Other products include: signalling systems for doorbell, telephone, baby crying, etc., clock-timers, bed vibrators, strobe alarm detectors and television decoders. ________________________________________________________________________ PRODUCT: PRODUCTS TO ASSIST HEARING IMPAIRED PERSONS VENDOR: Radio Shack Division of Tandy Corporation 300 One Tandy Center Fort Worth, TX 76102 (817) 390-3401 ˙ PRODUCT DESCRIPTION: While most of the products do not relate to the use of a computer, the catalog includes selected products for persons with special needs. ________________________________________________________________________ 9 Adaptive Aids/Products PRODUCT: RAPIDTEXT VENDOR: Rapidtext Inc. 18013 Sky Park Circle Irvine, CA 92714 (714) 261-6333 ˙ PRODUCT DESCRIPTION: Rapidtext is a software program using a steno machine to input words, phrases, even whole paragraphs to be written in a single keystroke or two. Up to 200 words per minute may be written in WordPerfect. Ideal for educating hearing-impaired students, it allows for instant display of spoken words on a computer monitor and captioning at up to 225 words per minute. ________________________________________________________________________ PRODUCT: SEEBEEP VENDOR: Microsystems Software Inc. 600 Worchester Rd. Framingham, MA 01701 (508) 626-8511 ˙ FAX508 626-8515 PRODUCT DESCRIPTION: SeeBEEP is a memory resident utility which provides a visual, on-screen message each time the PC sounds an audio beep. Shareware version available free on BBS: (508) 875-8009. ________________________________________________________________________ PRODUCT: SIGN FRIENDS VENDOR: Sign Friends 79 Glenmere Ave. Florida, NY 10921 (914) 651-4038 ˙ (914) 651-7193 PRODUCT DESCRIPTION: Sign Friends is an interactive tutorial for the PC which teaches and tests user knowledge of sign language. It is topically arranged, menu-driven and written in GWBASIC; it contains 512 words or phrases; CGA required. ________________________________________________________________________ PRODUCT: SOFTWARE FOR SPEECH, LANGUAGE, HEARING PROFESSIONALS VENDOR: American Speech-Language-Hearing Foundation Publication Sales Office, ASHA 10801 Rockville Pike Rockville, MD 20852 (301) 897-5700 ˙ PRODUCT DESCRIPTION: The American Speech-Language-Hearing Association has six software instructional packages for speech-language-hearing professionals to introduce a wide range of clinical and administratives uses for the microcomputer. The packages may be purchased as a set or individually. An Overview introduces computer awareness and various applications. Microcomputer Assisted Intervention presents treatment applications for the intervention process. Microcomputer Applications in Assessment includes a demo program and describes how computers help evaluate communication disorders. Microcomputer Applications for Audiologists illustrates assessment and rehabilitative uses for professionals working with hearing impaired individuals. Administrative Applications includes an interactive workbook and tutorial software disk; Software Evaluation for Professionals teaches the Users System for Evaluating and Reviewing Software. ________________________________________________________________________ 10 Adaptive Aids/Products PRODUCT: TELEBRAILLE VENDOR: TeleSensory 455 North Bernardo Ave. P.O. Box 7455 Mountain View, CA 94039-7455 (800) 227-8418 ˙ (415) 960-0920 PRODUCT DESCRIPTION: This real-time portable communication aid for deaf-blind users facilitates face-to-face or phone communication between two deaf-blind people. ________________________________________________________________________ PRODUCT: TELECOMMUNICATION DEVICES FOR THE DEAF VENDOR: American Communication Corporation 1040 Roberts St. East Hartford, CT 06108 (203) 289-3491 ˙ PRODUCT DESCRIPTION: A variety of Telecommunication Devices for the Deaf (TDDs) are offered by this vendor. ________________________________________________________________________ PRODUCT: TELECOMMUNICATION DEVICES FOR THE DEAF VENDOR: Ultratec Inc. 6442 Normandy Lane Madison, WI 53719 (608) 273-0707 ˙ PRODUCT DESCRIPTION: In addition to a variety of Telecommunication Devices for the Deaf (TDDs), Ultratec also manufactures signaling devices, large visual TDD displays and TDD emergency devices. ________________________________________________________________________ PRODUCT: THE CAPTIONMAKER VENDOR: Computer Prompting Corp. 3408 Wisconsin Ave. NW Washington, DC 20016 (202) 966-0980 ˙ PRODUCT DESCRIPTION: The CaptionMaker software lets the user close caption or open caption any pre-recorded videotape. ________________________________________________________________________ PRODUCT: VISUAL ALERTING SYSTEMS & TDDS FOR HEARING IMPAIRED VENDOR: Nationwide Flashing Signal Systems Inc. 8120 Fenton St. - Suite 200 Silver Spring, MD 20910 301/589-6670TDD ˙ (301) 589-6671 PRODUCT DESCRIPTION: Catalog of selected products for persons with hearing disabilities. Visual alerting devices, TDDs, FAX machines, closed caption decoders and service repair on the premises. ________________________________________________________________________ 11 Adaptive Aids/Products IBM PhoneCommunicator PURPOSE IBM PhoneCommunicator, part of IBM's Independence Series, brings a wide range of telephone communication options to the fingertips of the person who is hearing- and/or speech-impaired through the power of the IBM Personal Computer. IBM PhoneCommunicator is designed for both home and business use, and it consolidates many functions in one system that is easy to use and menu driven. HIGHLIGHTS o Provides telephone communications with hearing persons using most Touch Tone telephones o Communicates with both Baudot and ASCII TDDs, providing the user a full-screen view of the datalog from both parties o Auto Answer mode records messages from touch tone telephone and TDD callers and notes the time/date of the call o Prints and saves any telephone conversation o Runs other programs while PhoneCommunicator is active o The programmable modem provides the ability to communicate with ASCII bulletin boards, allowing the user to browse, inquire and send messages o Special messages can be generated and saved for later recall and use with the touch tone and TDD conversations o Automatic dialing of telephone numbers from the PhoneCommunicator directory o PhoneCommunicator can be used with emulators and Local Area Networks 12 IBM PhoneCommunicator CUSTOMER RESPONSIBILITIES The customer is responsible for program setup and operation, implementation of backup procedures and applicable problem determination procedures. WARRANTY SERVICE PhoneCommunicator is designed to meet IBM's high standards for quality and reliability. Each PhoneCommunicator is backed by a three-month limited warranty for the program and a one-year limited warranty on IBM hardware. SPECIFIED OPERATING ENVIRONMENT/SUPPORTED SYSTEMS o IBM Personal Computer, IBM PC XT or AT, IBM PC XT-286 o IBM Personal System/2 Model 25, Model 30 or Model 30-286 o PhoneCommunicator requires a minimum of 512K of memory and DOS 3.3 or 4.0 o A double diskette configuration is supported, however, a configuration with a fixed disk is recommended o An analog telephone line is required o With 640KB of memory installed, programs up to 256KB may be run with PhoneCommunicator active; larger programs require an optional memory management program, Software Carousel (version 3.0) from SoftLogic Solutions o To transfer files to/from other systems or to use the PhoneCommunicator adapter in terminal emulation, the user needs an optional communications program, CrossTalk XVI (version 3.61A) from Digital Communications Associates (PhoneCommunicator is not available when this program is active) o The optional programs require a fixed disk ORDERING INFORMATION To order a PhoneCommunicator convenience kit, part number 6450618, call: o (800) 426-3388 (Continental USA Voice) o (800) 426-3383 (Continental USA TDD) o (800) 465-1234 (Canada) If you do not have an IBM Personal Computer or Personal System/2, contact IBM or an Authorized IBM Dealer. To obtain your free copy of the IBM Personal Computing Catalog and the name of your nearest dealer, call (800) 426-2468. 13 IBM PhoneCommunicator SUPPORT The IBM Special Needs Information Referral Center provides technical support for PhoneCommunicator. 14 IBM PhoneCommunicator IBM Personal System/2 SpeechViewer PURPOSE The IBM Personal System/2 SpeechViewer is a clinical tool that addresses a key element in speech therapy: the feedback process. Animated displays and audio playback refine and simplify the process by focusing on the speech signal and by making feedback information clear and meaningful. This clinical tool for the speech pathologist was based on 10 years of research at the IBM France Scientific Center. In the course of the product's development, teachers and clinicians from 29 countries on 6 continents used prototypes. HIGHLIGHTS o 12 clinical modules complement therapy methods o Appropriate for all ages and for many speech disorders o Helps clients make progress with each response and provides clients with motivational feedback to hold their interest. o Helps develop basic awareness of selected dimensions of speech, such as pitch, loudness, timing and the presence or absence of voice. o Provides skill-building exercises for speech functions, such as pitch, timing and phoneme production, outside of the context of language. o Speech patterning modules help clients refine articulation and prosody with analytical displays. 15 IBM Personal System/2 SpeechViewer CUSTOMER RESPONSIBILITIES The customer is responsible for program setup and operation, implementation of backup procedures and applicable problem determination procedures. WARRANTY SERVICE SpeechViewer is designed to meet IBM's high standards for quality and reliability. Each SpeechViewer is backed by a three-month limited warranty and a one-year limited warranty on IBM hardware. There is a limited warranty on the microphone and speaker provided by Audio-Technica U.S. Inc. SUPPORTED SYSTEMS o All IBM Personal System/2 Models 25 and 30 o For optimum performance, a fixed disk and color display are recommended o IBM DOS 4.0 with a minimum storage of 512 KB OPERATING ENVIRONMENT The SpeechViewer Convenience Kit (hardware and software options may be obtained separately) contains the following items: HARDWARE OPTION o SpeechViewer adapter and diagnostics o audio-technica(R) microphone and cable o audio-technica(R) speaker and cable o SpeechViewer hardware installation instructions APPLICATION SOFTWARE OPTION o SpeechViewer Application Software User's Guide o SpeechViewer Application Software Quick Reference o Two 3.5" diskettes containing Application Software 16 IBM Personal System/2 SpeechViewer ORDERING INFORMATION To order an IBM Personal System/2 SpeechViewer Convenience Kit, part number 6450610, call IBM at: o (800) 426-3388 (USA voice) o (800) 426-3383 (USA TDD) o (800) 465-1234 (Canada) SUPPORT The IBM Special Needs Information Referral Center provides technical support for SpeechViewer. 17 IBM Personal System/2 SpeechViewer SUPPORT GROUPS ______________ Support groups, including agencies and professional associations, use numerous approaches to disseminate information and direct activities toward a diverse audience. Examples of activities and services provided by these groups include information clearinghouse; database; legislative monitoring; newsletters and publications; peer counseling; sponsorship of conferences, workshops and seminars. To reference NATIONAL support groups, see the Center's guide, "Technology for Persons with Disabilities - an Introduction." LOCAL, STATE AND REGIONAL support organizations are listed in "Support Organizations," also available from the Center. 18 Support Groups INDEX _____ +---+ +---+ | P | | V | +---+ +---+ Products Vendors ABLE-2 Product Family 5 American Communication Braille TeleCaption System 6 Corporation 11 Canon Communicator M 6 American Communication Products for Speech-Language-Hearing Hearing Impaired Persons 6 Foundation 10 Computer Assisted Relay System AT & T National Special Needs (CARS) 6 Center 6 Cued Speech 7 Automated Business Systems & End-O-Line-Lite 7 Services Inc. 5 IBM Personal System/2 Canon U.S.A. Inc. 6 SpeechViewer 7, 15 Cascade Medical 8 IBM PhoneCommunicator 8, 12 Computer Prompting Corp. 11 Lifestyle Personal fmRoberts Enterprises 5 Communicator 8 Gallaudet University 7 PC-Fingers 8 IBM Corporation 7, 8, 12, 15 PC/TDDA - CM-4 Intelligent Krown Research Inc. 9 Modem 9 Microsystems Software Inc. 10 Porta Printer Plus 9 Midwest Health Programs Inc. 8 Products to Assist Hearing Nationwide Flashing Signal Impaired Persons 9 Systems Inc. 11 Rapidtext 10 Phone-TTY Inc. 6, 9 SeeBEEP 10 Potomac Technology Inc. 9 Sign Friends 10 Radio Shack Division of Tandy Software for Speech, Language, Corporation 9 Hearing Professionals 10 Rapidtext Inc. 10 Telebraille 11 Science Applications Telecommunication Devices for International Corporation 6 the Deaf 11 Sign Friends 10 The CaptionMaker 11 TeleSensory 11 Visual Alerting Systems & TDDs Typewriting Institute for the for Hearing Impaired 11 Handicapped 7 "Living with a Hearing Ultratec Inc. 11 Problem" 5 19 Index +----------------------------------------------------------------------+ | IMBED TRACE | +----------------------------------------------------------------------+ Page 0 (READPC SCRIPT D0) Page 0 (SCRIPTX SCRIPT D0) Page 0 (FONTS SCRIPT D0) Page 0 (OMNISYM SCRIPT) Page 0 (HEARING FNT D0) Page 1 (KICKOFF SCR D0) Page 2 (IMPNOTIC SCT D0) Page 3 (NSCPDINT SCT D0) Page 1 (DISABHOW COV D0) Page 3 (HEARING EAP D0) Page 5 (HEARING COV D0) Page 5 (HEARING SCT D0) Page 12 (AUG BRO D0) Page 15 (VIEWER BRO D0) Page 18 (DISABSUP CV1 D0)