Congratulations on the purchase of your new ComCentral personal fax and voice answering system from IBM. ComCentral is a stand-alone PC peripheral designed to meet your personal voice and fax messaging needs by combining the power of the personal computer with the convenience of ordinary telephone answering and fax machines. ComCentral: - Receives faxes into its internal memory while your PC is not powered on or even connected! - Notifies you via phone call or pager that new faxes or voice messages have been received. You can set minimum notification intervals to avoid being called or paged too frequently. - Transfers calls automatically to another number (requires 3-way conference calling from your local phone service provider). - Receives faxes and voice mail while you are away from the office. Faxes can be remotely retrieved either "on-line" from your portable PC or forwarded to another fax machine. - Lets you quickly review important messages while saving and deleting others using the front panel buttons and LCD. - Accommodates 1 or 2 phone lines, with separate greetings per line if desired. - Ensures privacy of sensitive documents by electronically storing incoming faxes in ComCentral's memory with password protection. - Provides one phone number access to voice and fax messages for your clients. - Sends faxes after hours when phone rates are lower and phone lines are available, with your PC powered off! Important Information you should know about your ComCentral unit: IMPORTANT NOTE: The ComCentral Setup utility provides you the capability to change settings of the unit. Note that the software runs in the PC and does not communicate changes you want to make until you click on the CONFIGURE button. You must click on this button any time you make a change. If you do not, and you leave a screen or exit the program, you will lose your changes. INSTALLATION/RUNNING SOFTWARE: If you are running Windows 3.1 in a standard mode (windows is started with a WIN /s command) then you must run SHARE from your AUTOEXEC.BAT file to allow the ComCentral software to start properly. If SHARE is not already in your AUTOEXEC.BAT file, add it towards the end. ComCentral installation installs VSHARE.386 which provides for windows file sharing, but this is not activated if you run windows in standard mode. Before you begin installation, make sure NO OTHER PROGRAMS ARE RUNNING (including toolbars, see next paragraph on how to close a running toolbar). If you see the message "The OLE file COMPOBJ is locked and cannot be updated," you probably have another application running which has this file locked. ComCentral installation needs to update this file, so the running application(s) will have to be closed. You may see this message under Windows 3.1 or 3.11 if the Microsoft Office toolbar or the Lotus Smartsuite toolbar is running. Many systems are setup to start these programs on Windows startup. You will need to close the toolbars and redo the installation. There are several ways to close the toolbars: - Close the application via its pull down menu - Remove the application from the startup folder and reboot your system (in this case you will have to put the application back in startup after ComCentral installation if you want to have the toolbar automatically start when windows starts). - Activate the windows Task List (simultaneously press the Control and Esc keys), select a program, click on End Task. Do not end any task until you are sure you have saved any data you may have been working with for that task. Sometimes you will get this message (or a similar message) even when nothing else is running. This usually occurs when a previously running program has not shut down properly. You can try rebooting windows and retrying the ComCentral installation. On some machines, the Installation Progress Indicator does not update correctly. This usually does not indicate a problem with the installation of the ComCentral files. If you have Lotus Smartsuite loaded, you may run into problems with the text in ComCentral showing up as symbols instead of alphanumeric characters. If this is the case, you will need to delete the "Monotype Sorts" font. In Windows 95, this is accessed by selecting "Start", "Control Panel," "Fonts." Select the "Monotype Sorts" font, depress the "Delete" key on the keyboard, answer "Yes" to confirm the deletion. The text should now be properly displayed in the ComCentral software. After ComCentral installation, you must reboot windows before you can execute any of the ComCentral software. The time on the ComCentral unit is automatically set when the ComCentral software makes a successful connection to the ComCentral unit. You don't need to do anything other than start the software. INF FILE If you have ComCentral connected to your PC and you have Windows 95 loaded on your machine, ComCentral may be detected upon Windows startup. You will see the "New Hardware Found" screen: - Select the option "Select from a list of alternate drivers" and click on OK - For ComCentral 33.6, select the manufacturer IBM, and model IBM 7852-010 - For ComCentral, select the manufacturer Rockwell, and the model 14400bps Data/Fax Modem SECURITY CODE: Your default security code is 0000. You can change it using the ComCentral Setup program. If you forget your security code, you will need to do a reset using the ComCentral Setup Utility. Select Setup from the main menus, then Reset ComCentral. Note that this will erase everything in the unit, including all your fax and voice messages and configuration information. After a reset, your security code will be 0000. After a reset, the current screen you are on will not be updated until you leave that screen and come back. Note that after a reset, not everything is disabled. There is a default configuration that is loaded. FAXING: Faxes are received and sent using your PC fax application software. This utility is not required to perform these basic fax functions. To transfer a fax to your PC that has been received into ComCentral's memory, simply start your fax application and ensure it is setup to receive a fax. Faxes will be transferred to the PC one at a time. You can vew them on your PC using your PC fax application. ComCentral recognizes Class 2 fax commands only. If you are using a fax application already installed on your system, ensure your "modem setup" is for Class 2 fax. ComCentral does not work with Class 1 or 2.0 fax commands. ComCentral is not a multitasking device. If ComCentral is busy receiving or sending a fax, you cannot use this utility until the operation is completed. UARTs If you are experiencing errors communicating with ComCentral, you may need to select a slower serial port speed. You can do this using the Communications Port Setup accessed in the ComCentral Setup: Setup pulldown menu. If your system does not have a 16550 or equivalent UART it is recommended that your baud rate be set at 19200 bps or less.